Privacy Policy
Shaw Energy Compliance Ltd
Last updated: September 2026
Shaw Energy Compliance Ltd ("Shaw Energy Compliance", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect and use information when you visit our website, contact us or submit an enquiry or quotation request through our website.
1. Information We Collect
Our website is primarily an information and contact website. We do not sell products or services directly through the website.
If you contact us or submit an enquiry or quotation request, we may collect information such as:
Your name
Email address
Telephone number
Property or business address
Details about the property or service you are enquiring about
Any other information you choose to provide
We may also collect limited technical information automatically when you visit our website, such as your IP address, browser type and device information. This may be collected through Squarespace or essential website technologies.
2. How We Use Your Information
We use the information you provide to:
Respond to enquiries and requests for information;
Prepare quotations where requested;
Contact you regarding your enquiry;
Arrange appointments or further discussions where appropriate;
Provide our services if you subsequently choose to instruct us;
Communicate with you about an agreed service;
Meet any legal, regulatory or professional requirements; and
Maintain appropriate business records.
We do not sell your personal information to third parties.
3. Website Enquiries and Quotations
Submitting an enquiry or quotation request through our website does not create a contract between you and Shaw Energy Compliance.
Information submitted through our forms is used to respond to your enquiry and, where requested, prepare a quotation.
If you decide to proceed with our services, the work will be carried out under a separate agreement and our applicable Terms & Conditions.
4. How We Process Your Information
We will only use your personal information where we have a lawful basis to do so under applicable UK data protection law.
This may include processing information where it is necessary to respond to your enquiry or take steps towards providing a quotation or entering into a contract, where necessary to provide an agreed service, to comply with a legal obligation, or where we have a legitimate business interest in doing so.
5. Sharing Your Information
We do not sell or rent your personal information.
We may need to share relevant information with third parties where reasonably necessary to operate our business, provide our services or meet legal and professional requirements.
This may include:
Relevant accreditation or certification bodies;
Government departments or official registers where required;
Professional advisers, such as accountants or solicitors;
IT, website hosting and software providers; and
Regulators or other authorities where legally required.
We only share information where there is a legitimate reason to do so.
6. EPCs and Regulatory Requirements
Where our services involve an EPC, DEC, TM44 inspection or another regulated assessment, certain information may need to be submitted to an official register, accreditation body or regulator.
Where this is required, we will process and submit the relevant information in accordance with applicable legislation, regulations and professional requirements.
7. How Long We Keep Your Information
We retain information only for as long as reasonably necessary for the purpose for which it was collected and to meet our legal, regulatory, accounting and professional obligations.
Information relating to enquiries that do not proceed may be retained for a reasonable period before being securely deleted.
Information relating to completed services may need to be retained for longer where required by law, regulation, accreditation requirements or for legitimate business record-keeping purposes.
8. Your Rights
Under UK data protection law, you may have rights in relation to the personal information we hold about you.
These may include the right to:
Request access to your personal information;
Request correction of inaccurate information;
Request deletion of your information in certain circumstances;
Object to certain uses of your information; and
Request restriction of processing in certain circumstances.
If you would like to exercise your rights, please contact us using the details below.
9. Cookies
Our website may use cookies or similar technologies required for the website to function correctly.
Squarespace may also use certain technologies to provide, maintain and secure the website.
We do not use cookies on our website for advertising purposes.
Where non-essential cookies requiring consent are used, you will be given the appropriate choice to accept or reject them.
10. Third-Party Websites
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of third-party websites, and we recommend checking their privacy policies when you visit them.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website or applicable legal requirements.
The latest version will be published on this page.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Shaw Energy Compliance Ltd
[Insert business address]
[Insert email address]
[Insert telephone number]
13. Complaints
If you have concerns about how we have handled your personal information, please contact us first so that we can investigate and attempt to resolve the matter.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection.
Shaw Energy Compliance Ltd
[Insert privacy/contact email address]